Meet SAI at LPF Loss Prevention Leadership Summit In Florida • Oct 27–29
FINALIST — Technology Initiative of the Year | The Grocer Gold Awards 2026
Meet SAI at LPF Loss Prevention Leadership Summit In Florida • Oct 27–29
FINALIST — Technology Initiative of the Year | The Grocer Gold Awards 2026
Platform

AI-Powered Retail Crime Reporting Software

Detailed view : From Incident to Evidence-Ready Case Management

Filing a police complaint often leaves teams searching CCTV footage, reviewing multiple cameras, editing and compiling video evidence, recording incident details and preparing witness statements.

SAI One, the patented VLM (Vision Language Model) platform from SAI, automates these tasks, bringing CCTV footage and incident information together as the evidence is prepared. It automatically crops and merges relevant camera views, captures personal and vehicle details, and generates MG11 witness statements or equivalents for police use.

Real-time Security Operations Centre (SOC) alerts bring incidents to attention as they occur, giving teams the information and evidence they need to respond.

For retailers, this means faster retail theft reporting with less manual work. Across other sectors, the same capabilities support security incidents, investigations and evidence management.

AI CCTV surveillance system capturing retail crime evidence

What is Crime Reporting?

Crime reporting starts with recording an incident, but the process needs to go further. A complete report connects the incident with its evidence, related events, people, vehicles, products, actions and outcomes.

Traditional reporting processes often leave these details spread across separate records, systems and files, making it harder to see links between incidents or build a complete case.

SAI One brings these elements into one connected case record, giving authorised teams a single place to investigate incidents, manage evidence and progress cases. The resulting case record provides the information needed to build clear, well-organised evidence for law enforcement.

This creates a clear path from incident capture to investigation, evidence, reporting and outcome tracking.

How does SAI One streamline the process of evidence collection and incident management?

Sending real-time alerts to the Security Operations Centre (SOC)

When SAI One detects theft, violence or another configured security incident, it raises a real-time alert with the relevant visual evidence. The Security Operations Centre (SOC) alerts give security teams immediate visibility of what is happening, where attention is required and what the next best action will be.

The incident then becomes part of a structured workflow rather than remaining an isolated alert. SAI One's AI management is certified to ISO 42001, supporting the responsible use and governance of its AI capabilities.

Connecting incidents and evidence

A single incident can span multiple cameras, locations and moments.

SAI One identifies the relevant footage, crops the required sections and brings footage from different camera views together into one coherent sequence. Teams get a ready-to-use evidence video without needing to manually search, edit or compile hours of footage.

Related incidents can be connected within the wider case record, helping investigators identify repeat activity, recurring methods, people, vehicles, products, locations and other relevant links across an estate.

This turns video evidence compilation into a straightforward part of the investigation workflow rather than a technical, manual task.

Building a complete digital case

A strong case needs more than a video clip.

SAI One brings incident details, video evidence, images, descriptions, personal information, vehicle information, actions taken and related incidents into a structured digital record. Authorised users can attach supporting documents and statements, record decisions and actions, set deadlines and maintain the information required to progress the investigation.

This gives teams a single case record instead of rebuilding the same information across multiple systems.

Creating consistent evidence for police and other authorities

Once an incident has been investigated, SAI One brings the relevant information and evidence together for external reporting and controlled sharing with authorised external partners.

The platform captures personal details such as descriptions, identifying features and actions, alongside vehicle information including make, model, colour and licence plate details. Structured templates support complete and consistent incident records for each case.

SAI One supports automated police reporting, including MG11 witness statement generation for UK police reporting, bringing the relevant incident details and video evidence into a structured statement and evidence package. This reduces manual transcription and repetitive administration, while giving law enforcement a clear, organised account supported by the relevant evidence.

Connecting the case to its outcome

Reporting an incident is not the end of the process.

SAI One keeps the case connected to the investigation and its outcome, giving authorised teams visibility of actions taken, assigned responsibilities, deadlines, evidence submitted, related incidents and the progress of the case. Outcomes can be tracked across police, civil, internal and operational categories.

This creates a complete chain:

Incident → Evidence → Investigation → Case → Reporting → Outcome

The same information used to investigate an incident can then inform wider security and operational decisions, helping teams identify repeat offending, prioritise high-impact cases and strengthen protection across locations.

Key Benefits

Centralised and secure evidence management:

SAI One brings CCTV footage, incident information, images, statements and supporting records into a controlled digital workflow. Role-based access and security controls protect sensitive evidence and support appropriate handling of personal information. SAI One is certified to ISO 27001 for information security.

Connected incident investigation:

Move beyond isolated incident records. SAI One connects related events, people, vehicles, locations and evidence, giving investigators a wider view of the case.

Rapid retrieval, tagging and organisation of video evidence make it easier to obtain the footage relevant to an incident, review what happened and respond quickly. By bringing related evidence together, SAI One supports efficient internal investigations and more informed action.

Faster video evidence compilation :

Relevant footage from multiple cameras is cropped, organised and combined into coherent incident videos. Teams spend less time searching footage and more time progressing the investigation.

Complete incident documentation:

Structured records give teams a consistent account of the incident, from what happened and who or what was involved to the action taken and evidence collected. This supports internal reviews, investigations and subsequent reporting without relying on fragmented notes or separate records.

Automated police-ready reporting:

SAI One generates structured MG11 witness statement generation outputs or their equivalent in other jurisdictions, including evidence packages from the information already captured within the case. This reduces administrative work and gives police or insurance investigators a clearer, more complete submission.

Stronger visibility of repeat and connected offending:

SAI One connects incidents across locations and time, helping authorised teams identify repeat offenders, recurring methods and related events. This visibility helps teams prioritise investigations and focus resources on cases creating the greatest operational impact.

Case management reporting and performance visibility:

SAI One provides reporting on case quality, investigation workload, outcomes and the value generated through case management. Teams gain visibility into case volumes, case progress and operational performance, helping them assess the effectiveness and return on investment of their security and investigation processes.

One platform for incident management and loss prevention:

SAI One goes beyond standalone loss prevention software. The same platform connects security incidents with the wider store intelligence environment, bringing visual evidence, operational context and related events into one workflow.

The same approach applies across different teams, sites and operational environments, supporting consistent incident management at scale.

FAQ

How do store teams know when an incident has occurred?

SAI One sends Security Operations Centre (SOC) alerts when a detected incident occurs, giving security teams immediate visibility of the event and its location so they can respond quickly.

Is it possible to combine footage from different cameras into one video?

Yes. SAI One automatically crops relevant segments and merges footage from multiple camera feeds into a single chronological video. This simplifies video evidence compilation and gives teams a clear view of the incident without manually extracting and editing footage.

How quickly can incident videos be added to evidence reports?

SAI One streamlines the process of adding relevant videos to evidence reports, allowing authorised users to attach footage and supporting information with just a few clicks. This supports faster crime reporting and evidence documentation.

What types of personal and vehicle details can be recorded?

SAI One supports structured recording of relevant details, including physical descriptions, identifying features, actions, vehicle make, model, colour and registration information. These details remain associated with the relevant incident and evidence.

How does SAI One help with police reporting?

SAI One uses the information collected during an incident to support automated police reporting, including MG11 witness statement generation for UK police reporting. Relevant incident details, personal and vehicle information and video evidence are brought together for reporting to law enforcement.

Is the evidence stored securely?

Yes. SAI One uses controlled access and security measures to protect video evidence and sensitive personal information. Data is encrypted in transit and at rest, with privacy and access controls supporting the secure handling of incident records. SAI One is certified to ISO 27701 for privacy information management.